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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sadie Pittsenbarger

August 31, 2023

5  out of  5 rating by Sadie Pittsenbarger
"Very nice, easy, quick service!"

Samuel Faun

August 9, 2023

5  out of  5 rating by Samuel Faun
"Kassi really took care of us! Answered all our questions and made sure we had the coverage we needed!"

Jerry Isabell

July 1, 2023

5  out of  5 rating by Jerry Isabell
"Kassi was very helpful, and very patient with me as a new home owner getting insurance."

Aye Hill

June 22, 2023

5  out of  5 rating by Aye Hill
"Kassi was very kind and helpful throughout the process of changing my auto insurance policy, answered all of my questions and got the job done quickly."

Jim Doss

May 25, 2023

5  out of  5 rating by Jim Doss
"Kassi is one in a million. I've never had an agent be as helpful as she was. SHES A KEEPER."

William Dunn

May 23, 2023

5  out of  5 rating by William Dunn
"Very kind and helpful! 5 stars!"

Matt Businger

May 22, 2023

5  out of  5 rating by Matt Businger
"Kassi was quick and knowledgeable with my needs!"

Michelle Koontz

May 19, 2023

5  out of  5 rating by Michelle Koontz
"Kassie was very patient and quick to return with a reply."

Nathan Schwieterman

May 16, 2023

5  out of  5 rating by Nathan Schwieterman
"Kassi and Tyler have always responded promptly even during off business hours. Tyler is not only a friend but a great resource for my families insurance needs. Thank you again guys !!"

Mary Boone

March 2, 2023

5  out of  5 rating by Mary Boone
"Kassie is very responsive to our needs."

Oksana

February 26, 2023

5  out of  5 rating by Oksana
"Thank you very much for helping Kassi , always fast and professional response."

Scott Kies

February 17, 2023

5  out of  5 rating by Scott Kies
"Kassi Fry has always been very professional, very quick with response, and just all around very helpful with anything I have ever requested. I would highly recommend working with her and this agency should you be looking for insurance needs."

Linda Hartzell

January 31, 2023

5  out of  5 rating by Linda Hartzell
"Great Service"

Gareth Beachler

January 9, 2023

5  out of  5 rating by Gareth Beachler
"Cassie is very helpful and responsive to my questions! Thank you!"

Mark Bennett

January 3, 2023

5  out of  5 rating by Mark Bennett
"Professional and Friendly"

JAMES GANN

December 27, 2022

5  out of  5 rating by JAMES GANN
"She was fast and friendly with my quote in just a few minutes."

JASON MATCHETT

December 9, 2022

5  out of  5 rating by JASON MATCHETT
"Kassi was very professional, got back to me ASAP, and has helped me greatly"

Diane Hahn

November 4, 2022

5  out of  5 rating by Diane Hahn
"Kassi is always very nice and helpful. She is very knowledgeable and explains every step to you.. offers different options for you to choose from. Saved me lots of $$$"

Nancy Slaughter

October 13, 2022

5  out of  5 rating by Nancy Slaughter
"Tyler's team takes good care of us!"

Brian Cole

August 24, 2022

5  out of  5 rating by Brian Cole
"Thank you Kassie Frye!!! Great service with a great rate!"

Natasha Swank

July 19, 2022

5  out of  5 rating by Natasha Swank
"Hannah is always on top of my policy, letting me know things going on and being fast when I need things changed! Kassi helped us with life insurance, and Tyler even helped once with a mortgage loan. Great place and great people! Highly recommended."

Brandon Morales

June 3, 2022

5  out of  5 rating by Brandon Morales
"Hannah always provides great customer service, they are always so friendly. Also, they provide more than just insurance. Tyler also provides other financial services like investing, and home loans."

Courtney Blackford

May 30, 2022

5  out of  5 rating by Courtney Blackford
"Just had a quick question and I was on the phone less than 3 minutes"

Jason Cox

May 25, 2022

5  out of  5 rating by Jason Cox
"Recently my fiance and I switched our auto insurance from Progressive to State Farm... We are both extremely happy with our decision... Hannah which works at the Tyler Poeppelman Agency in Greenville,OH has not only been very prompt with returning phone calls and taking care of all our needs, she also has been a pleasure to speak to with her very cheerful and friendly character... Thank you Hannah we look forward to a long business relationship with you and State Farm..."

Jackie Wittler

May 18, 2022

5  out of  5 rating by Jackie Wittler
"Very quick quote. Thanks!"